Policies

Security Statement

For your security, our web based ordering process utilizes the most up to date Secure Socket Layer (SSL) technology. This software ensures that all sales transaction information is transferred safely via encrypted methods.

Terms and Conditions

Welcome to the hunnicuttwines.com website.  This website (‘Site’) is owned by Stephens Family Wines.  The following website terms and conditions (‘Terms and Conditions’) govern the site.  We reserve the right to amend the Terms and Conditions from time to time and advise you to read these Terms and Conditions prior to every purchase from the site.

Privacy Policy

Thank you for your interest in Hunnicutt.  Any information that you provide to Hunnicutt through joining our mailing list or through an on-line purchase will not be shared or sold to other companies or individuals. All on-line orders placed on our website require a credit card which will be transmitted via secure and encrypted methods. In addition, we use standard security measures to protect the information you give us, but of course cannot guarantee that those measures will always work perfectly. When you join our mailing list, you agree to allow us to send you information via email and/or U. S. mail regarding Hunnicutt and our wine. If you’d prefer not to receive this information or you are under the age of 21, please do not sign up for our mailing list.

Refund Policy

We will replace or refund you any bottle of wine that is flawed. We ask that you return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed.  If the original shipment was damaged or flawed you will receive a full refund, including shipping and handling charges.  Please contact info@hunnicuttwines.com to discuss refunds or returns.

Delivery Policy

Order Tracking

Please contact info@hunnicuttwines.com for order tracking information.

Shipping & Handling Charges

Shipping & Handling charges are noted during the check-out process.

Multiple Delivery Attempts

If no one is available to receive the package and it cannot be left in a secure location, two subsequent attempts to deliver will be made. If three delivery attempts are missed, the wine will be returned to Hunnicutt and you will be charged for a return fee and a new shipment fee.

Benefits of Using a Commercial Delivery Address

We strongly encourage you to provide us, whenever possible, with a commercial address for the delivery of your order. Wine orders require the signature of an adult.

info@hunnicuttwines.com Google Map